Training Programs ->> click titles for details

• Creative Thinking Skills for Business Executives
• Strategic Approach to Influencing and Winning Profitable Customers
• Effective Administrative Management Skills
• Strategic Management Skills
• Business Negotiation Skills
• Effective Supervisory Management Skills
• Effective Time Management
• Personal Prosperity Plan [PPP]
• Effective Skills For Recruiting & Retaining Top Performers

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Research in organizational psychology shows that over 70% of individual and corporate actions, results from imitation, habit or suggestions. This explains why competitive advantages resulting from visible factors such as new technology, new products or geographic locations quickly diminish within a short span of time.

They are susceptible to imitation or outright duplication by competitors. Real business solutions remains a scarce commodity, Creative Thinking Skills is the missing link! Individuals and organizations that intend to achieve and sustain market leadership must embrace creative thinking as an organizational philosophy.

Contents

- Conceptual overview of Creative Thinking (CT)
- Brain anatomy and creative thinking process
- Fundamental philosophy of creative problem solvers
- Processes and rules of Creative Thinking
- Individuals and group creative thinking Techniques
- Creative thinking in Business Management
- Implementing Creative ideas
- Creative Thinking practical sessions

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Customers are the ultimate source of income and profit for the organization. Unlike a few years back, development in Information and Telecommunication Technology have increased the decision power of the customers by providing faster and cheaper access to competing products, easier payment methods, larger geographical space, lower purchase processing cost, etc.

Research in strategic marketing however shows that there is no direct positive correlation between a product’s market share and the quality and technical functionality of the product. That is, the product and companies commanding market leadership do not necessarily possess the most functional or technically efficient products.

The questions are: Why are some products or companies dominating the market consistently for several decades? Why are some new products quickly becoming market leaders while others are gradually loosing out? Why are some technically efficient and feature-rich product commanding lower market share than their lower quality pair?

This course is aimed at providing answers to these salient questions, as well as provides skills and information required to achieve and sustain market share leadership.

Contents

- Basic principles of customer psychology
- Conceptual overview of buy decisions processes
- Understanding the corporate buying environment
- Effective contact and entry point strategies
- Mastering sales interview techniques
- Understanding and overcoming sales objections
- Analyzing and communicating offer benefits
- Sales closing and follow-up techniques
- Case analysis, modeling and role plays.
- Product Presentation Techniques

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An average Administrative and support personnel will have to cope with multi-dimensional variables emanating from people, objectives, culture, structure and resources of the organization.

The fact that each of these variables are in themselves dynamic in nature further extends the complexity they have to grapple with. Effectively managing these variables by Administrative and support personnel obviously require the possession of composite skills in Human Relations, Organizational structures, Leadership, Communication and conflict resolution

Contents

- Basic components of organizations
- Organizational structure, Hierarchy and Relationships
- Principles of delegation
- Understanding and managing your boss
- Organizational power and politics
- Organizational communication
- Developing and writing effective business letters
- Conflict resolution and management
- Case Analysis and Modeling

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Every private or public organization is usually composed of different functional units such as Finance, Administration, Operations, Human Resources, and Information Technology e.t.c.

Even though the organization is supposed to be driven by one corporate vision and mission, managers and staff from these units often view issues mainly from their departmental perspective. This situation usually results in inter-departmental conflicts, which often results in localized low morale and productivity among staff.

Strategic Management Skills training is aimed at improving company’s internal synergy and competitive advantage by providing knowledge and information that will dissolve mental partitioning among managers and staff of different units of the company.

Contents

- Case Analysis, Group Discussion.
- Conceptual Overview of Strategic Management
- Components of Strategic Management Process
- Strategic Planning and Control Techniques
- Understanding and Managing Invisible Corporate Assets
- Strategic Use of Financial Information
- Understanding and Managing Staff Performance
- Understanding Market and Competition
- Information Technology as tool for Strategic Management
- Development and Implementation of Market Leading Competitive Strategy
- Case Analysis, Group Discussions and Modeling

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Consummating and sustaining major business relationships between buyers and sellers often involve significant investments in activities such as: bid preparation, requirements evaluation, proposal development, follow-up visits, phone calls, traveling, and sales presentations e.t.c. These activities, which sometimes run into several weeks or months, may eventually culminate into a business negotiation meeting.

Unlike other aspects of the sales process, negotiation is usually a non-sequential process involving different parties with divergent motives, relationships and behaviors. Unfortunately, the success or failure of such a meeting will have far reaching consequences on the business of the parties involved.

Successfully handling the complexity of issues, relationships and goals involved in a business negotiation requires the possession of critical skills by business executives.

Contents

- Conceptual Overview of Sales and Negotiation Process
- Identifying Buying Signals and Sales Closing Techniques
- Understanding The Framework Influencing Business Negotiation Situations
- Identifying and Managing Stages of Business Negotiation
- Understanding & Managing Roles, Behaviors & Motives in Business Negotiation
- Business Negotiation Strategies and Tactics
- Handling Negotiation Breakdown
- Business Negotiation Closing Techniques
- Managing Post Negotiation Relationships.
- Case Analysis, Group Discussion

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Supervisory Management is a middle-level management function involving planning, organizing, co-coordinating and controlling of organizational resources. This position is a particularly challenging one because of its intermediary roles between top-level management staff and the staff they are directly supervising.

A major problem of this level of management is the role conflict that they often experience as result of trying to satisfy expectations from top-level management on one hand and their sub-ordinate staff on the other hand. The ability of a supervisory manager to successfully perform his roles and expectations in that position is heavily dependent on his possession of composite skills in management, human relations and leadership.

Contents

- Conceptual Overview of peculiarities & Challenges of Supervisory Management
- Understanding Organizational Structures, Hierarchies & Relationship.
- Organizational Communication Skills.
- Understanding Group Dynamics and Leadership Skills.
- Principles of effective Delegation.
- Understanding and Managing Staff Motivation and Performance.
- Conflict Resolution and Management.
- Understanding and Managing your Boss.
- Understanding and Managing Organizational Power and Politics.
- Case Analysis, Group Discussion.

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Time is the most valuable organizational resource. This is because while one organization can reap over 1000% return-on-investment on a specific unit of time, another organization with similar capacity may reap less than 10% return on investment on the same unit. Time is also the most perishable organizational resource because once it is lost, it can never be regained.

Unfortunately, research in management shows that time is the organizational resource that is most taken for granted by modern managers. Gresham’s Law of planning states that “programmed activities continually drive out un-programmed activities in the schedule of managers unless conscious knowledge and effort is applied to reverse the trend”.

Successful organizations however, are those who through knowledge, practice and corporate habits are able to separate between programmed and un-programmed activities and focus the effort of their managers on the latter.

This training programme is aimed at providing, modern information, Skills and Technologies of Time Management for Managers of Organizations.

Contents.

Imperatives for effective Time Management for Modern Managers
Conceptual Overview of Time Management.
Personality and time Management paradigm
Time Management Matrix
Time Utilization and Brain Hemispheric Access.
Process, Tools and Techniques of Effective Time Management.
Practical Applications of Time Management Principles
Real Life Time Management Challenges and Solutions - A CEO’S EXPERIENCE

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Most Business Organizations have a vision to be financially prosperous on consistent and long-term basis. However, one major factor that determine whether this vision will be realized or not is the extent to which the company staff understands, embraces, and are motivated by such a prosperity vision. This is because an individual staff with little or no interest, understanding or involvement in his own personal prosperity plan is not likely to be motivated by organizational prosperity plan.

Research data from organization psychology and personal financial success in the world leading organizations shows that individual staff motivation and productivity is highly correlated with the extent of his awareness, understanding and involvement in personal financial success plans, habits, or processes. It was also discovered that the financial networth of individual staff has no correlation with the size of their salary. That is, increase in salary or remuneration of staff does not necessarily translate to higher financial networth, even though it is highly correlated with higher consumption of luxury goods and leisure services.

Personal Prosperity Plan (PPP) is a skills-based long-term prosperity programme for employees, aimed at increasing corporate prosperity by improving individual staff motivation and productivity, through harmonization of prosperity mentality and vision from management to other staff.

Contents

- The Mythology of Financial Success
- Understanding the GRM2 Financial Success Formula
- Concepts and Principles of Investment Opportunity Identification
- Principles of proactivity and Money Generation Potentials
- Money Retention, Management and Accountability Skills
- Strategic Differences in mentality/habits of Rich/Poor/Middle Class Personalities
- Money Multiplication and Strategic Investments Skills
- Wealth Protection Strategies and Tools
- Practical Case Analysis, Practice Questions and Group Discussion.

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Organizational Performance is a function of the performance of individual staff within an organization. The ability of the management to measure, predict and sustain individual performance will naturally determine organizational performance. The major objective of a company’s recruitment and selection process therefore is to attempt to accurately identify and recruit candidates with top performing potentials.

This objective is becoming increasingly difficult for companies to achieve in the modern economy. This is because while the candidates are becoming more skillful at scaling conventional selection interviews and tests, most organizations are tenaciously holding unto these conventional tools and techniques for recruiting candidates.

This course is aimed at providing the management and staff of Dunlop Nigeria Plc, with modern information, tools and techniques used for effective recruitment and retention of Top Performing candidates.

Contents:

- Conceptual Overview of Current Challenges in Recruitment and Selection in Modern Economy.
- Processes and Tools of Effective Recruitment Programme.
- Effective Techniques for Attracting Top Performing Candidates.
- Effective Resume Evaluation Using CCE System
- Critical Skills Requirement Isolation Techniques & Customized Evaluation System.
- Effective Interview Questioning Skills.
- Modern Techniques of Identifying, Interpreting and Responding to candidate’s Behavioral Patterns Using NLP and MQS Tools.
- Effective Techniques for Evaluating and Interpreting Candidate’s Personality Codes.
- Effective Measurement and Interpretation of candidate’s inner motivation potential.
- Approaches to Measuring candidate’s Integrity.
- Basic Principles and Techniques of retaining Top Performing Candidates.

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Our Mission

To continually expand the business opportunities and competitive potential of our clients by providing the right strategies, human resources skills and technology.

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